Privacy Policy

01Information We Collect

We collect only the information reasonably necessary to operate our website, respond to enquiries, and provide our services.

1.1 Personal Information

When you contact us, request a quotation, or book a consultation, we may collect:

• Full name
• Phone number and email address
• City, project location, or business address
• Preferred method of communication
• Company name, job title, or business details, where relevant
• Project requirements, preferences, and budget range
• Any other information you voluntarily provide in an enquiry or message

1.2 Project and Design Information

To understand and plan your project, we may collect:

• Property type, such as residential, commercial, office, bank, or NBFC branch
• Approximate project area and layout details
• Interior design preferences and material requirements
• Photographs, drawings, floor plans, and reference images you choose to share
• Project timelines, specifications, and estimated budgets
• Site visit details and project correspondence

Please avoid submitting confidential documents or sensitive personal information unless it is genuinely necessary for your project.

1.3 Website and Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the website features and services enabled. This may include:

• IP address and approximate location derived from it
• Browser type, device type, and operating system
• Pages visited, time spent, and referring website
• Website performance, error logs, and security-related information
• Cookie identifiers and similar online technologies, where enabled

1.4 Cost Estimator and Enquiry Forms

If our website offers an interior cost estimator, construction estimate calculator, quotation request, or project enquiry form, we may process the details you enter, such as property type, area, project category, material preferences, and estimated budget.

These details help us generate indicative estimates and understand your requirements.

Important: Any automated or preliminary cost estimate is indicative only. Final pricing may depend on a detailed discussion, site inspection, design specifications, materials, measurements, taxes, and the agreed scope of work.

02How We Use Your Information

We may use your information for the following purposes:

• To respond to enquiries and consultation requests
• To prepare quotations, estimates, proposals, and project plans
• To understand your residential or commercial interior requirements
• To arrange site visits and communicate project updates
• To provide customer support and manage client relationships
• To improve our website, services, user experience, and estimator tools
• To maintain website security and prevent fraud, spam, or misuse
• To maintain business records and fulfil applicable legal obligations
• To send service-related communications
• To send promotional messages or marketing communications where permitted and, when required, with your consent

We will not use your personal information for purposes that are incompatible with the purposes explained in this policy without an appropriate lawful basis or consent where required.

03Consent and Your Choices

We aim to collect and process personal information transparently.

Where consent is the applicable basis for processing, you may withdraw your consent by contacting us using the details provided below. Withdrawal does not affect processing that was lawful before the withdrawal, and some information may still need to be retained or processed where permitted or required by law.

You may also choose not to provide optional information. However, we may be unable to respond fully to your enquiry or provide certain services if essential information is unavailable.

Where applicable, we will provide appropriate notices and choices for marketing communications and non-essential cookies.

04Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, remember preferences, understand website performance, and improve the visitor experience.

Depending on the tools enabled on our website, these technologies may include:

• Essential cookies: Support core website functionality and security.
• Preference cookies: Remember selected settings or preferences.
• Analytics cookies: Help us understand website traffic and usage patterns.
• Marketing technologies: Help measure advertising performance or deliver relevant promotions, where enabled.

You can manage cookies through your browser settings and any cookie preference controls provided on our website. Blocking certain cookies may affect some website features.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

05Sharing and Disclosure of Information

We do not sell your personal information to third parties.

We may share information in limited circumstances, including with:

5.1 Service Providers

Trusted providers may help us operate our website, hosting, business communications, analytics, customer relationship management, or other technical services. They should receive only the information necessary for their assigned purpose and be subject to appropriate safeguards.

5.2 Project Partners and Contractors

Where necessary to deliver a project, relevant information may be shared with architects, designers, consultants, vendors, contractors, or other project professionals involved in your work.

We will seek to limit such sharing to information relevant to the project.

5.3 Legal and Regulatory Requirements

We may disclose information where required by applicable law, a valid legal process, or a lawful request from an authorised authority, or where disclosure is otherwise legally permitted.

5.4 Business Transfers

If our business or a relevant part of it undergoes a merger, restructuring, acquisition, or transfer, information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

06Third-Party Services and External Links

Our website may use or link to third-party services, such as:

• Website hosting and infrastructure providers
• Email and communication platforms
• Maps and location services
• Analytics and website performance tools
• Social media platforms
• Online appointment or enquiry tools
• Payment services, if introduced for relevant transactions

These third parties may process information under their own privacy policies and terms. We do not control the privacy practices of independent third-party websites.

We encourage you to review the relevant third-party privacy policies before sharing information with them.

07Data Storage and Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing projects, maintaining business records, resolving disputes, protecting our legal interests, and meeting applicable legal requirements.

Retention periods may vary depending on the type of information and the circumstances.

When information is no longer required, we will take reasonable steps to delete it, erase it, or anonymise it, subject to applicable legal requirements and legitimate record-retention needs.

08Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

Depending on the systems we use, these measures may include access restrictions, secure hosting, account controls, software updates, and appropriate data-handling procedures.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We cannot promise absolute security, but we will take appropriate steps to address risks and respond to security incidents in accordance with applicable law.

If you believe your information has been compromised in connection with our website, please contact us promptly.

09Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request information about the personal data we process about you
• Request correction or updating of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Raise a grievance regarding our handling of your personal information
• Exercise any other rights available to you under applicable data protection law

To make a request, contact us using the details in the Contact and Grievance section.

We may need to verify your identity before responding. We will handle requests within the applicable legal timelines and may retain certain information where retention is legally required or otherwise permitted.

10Children's Privacy

Our website and services are intended primarily for individuals and businesses seeking interior design, construction, or related services.

We do not knowingly seek to collect personal information from children in circumstances where doing so would be inappropriate or unlawful. If information concerning a child is provided to us, we will handle it in accordance with applicable law and any required parental or guardian consent.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

11Marketing and Communications

We may contact you regarding an enquiry, quotation, consultation, ongoing project, or service you have requested.

We may also send promotional updates about our services, completed projects, design ideas, or company announcements where permitted by applicable law and where any required consent has been obtained.

You can opt out of promotional emails by using the unsubscribe mechanism, where available, or by contacting us directly.

Opting out of marketing communications will not necessarily stop essential service-related messages concerning an active enquiry or project.

12International Data Transfers

Some service providers may store or process information on servers located outside India.

Where personal information is transferred internationally, we will take the measures required by applicable Indian law and any other applicable legal obligations. We will also consider the security and privacy practices of the relevant service providers.

13Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website features, technology, business practices, or applicable laws.

The updated version will be published on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically.

14Contact and Grievance Redressal

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern or grievance regarding the handling of your personal information, please contact us:

Please include “Privacy Request” or “Privacy Grievance” in your subject line to help us direct your request to the appropriate person.

We will review and respond to your request in accordance with applicable law. If a designated Grievance Officer or other responsible contact is required under the law applicable to our business, their details will be published here.

15Applicable Law

This Privacy Policy is intended to be interpreted in accordance with the laws of India, including applicable data protection and information technology laws.

The Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 may apply to our processing of digital personal data, subject to their applicable scope and commencement provisions. We will comply with the obligations applicable to our business as they come into effect.

Nothing in this Privacy Policy is intended to limit any rights that cannot lawfully be excluded under applicable law.